We understand that something may come up that may prevent you from attending the appointment and we understand that your time is valuable, as the same is ours. We require 24 hours notice if you cannot keep your appointment. A standard 50% of your booking cost will be incurred as a cancellation fee for non-attendance or late cancellations (less than 24 hours prior to your appointment). For Exclusive Treatments a standard fee of $80 will be charged.